Welcome to the Student Advocate's Office!

CONTACT US

Issues with the university? We can help. 

The Student Advocate’s Office provides one-on-one confidential* casework for both undergraduate and graduate students facing grievances with the university. We are a volunteer casework organization that works with past and present UC Berkeley students to navigate university processes and push for student rights.

Our Divisions

Our caseworkers go through extensive training in one of four divisions, listed below, to best serve the needs of our clients. 

Academic

Scholastic issues including grade changes, personal withdrawals, CalCentral issues, disputes with faculty, and more. 

Conduct

Conduct issues for students accused of violating the Student Code of Conduct for alleged cheating, destruction of property, assault, and more.

Financial Aid

Monetary issues including financial aid dispersal, student employees, emergency housing, tuition, California residency, and more. 

Grievance

All other student grievances including DSP accommodations, discrimination, sexual violence, non-traditional student concerns, and more.

SAO is a free, student-run, and confidential resource. We are fully independent of university administrators and faculty. 

 

Check out this video from Spring 2026, courtesy of The Daily Cal, to see our office space and learn more. 

Meet with Us

Our office is open on weekdays, excluding national holidays and RRR week. We host virtual and in-person office hours to best serve client needs.  

Virtual Office Hours: 

10 a.m. to 12 p.m. on Zoom 

In-Person Office Hours: 

12 p.m. to 5 p.m. in Eshleman 412B

Email Us: 

help@sao.asuc.org

SAO is private in nature, and we are not mandated reporters. Notwithstanding anything in the foregoing to the contrary, the Caseworker and SAO may only disclose Confidential Information pursuant to any governmental, judicial, or administrative order, subpoena, discovery request, regulatory request or similar method. SAO and the Caseworker will exercise reasonable efforts to advise the Client of any such demand for disclosure by a third party.